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Daily Shared Cruise with Discovery Glassbottom Yacht

BOOKING PROCEDURE

In order to make a reservation for the daily shared cruise with Discovery Glassbottom Yacht, you may proceed by making an online booking through our web-site www.glassbottom.gr .
From Client’s side, the booking intention is confirmed, when payment is paid by the Client or the Client’s representative.

From the Company’s side the booking is confirmed when full amount of the payment lands on its account. Subsequently, the Company shall confirm via e-mail the reservation and forward to the Client all the details of the reservation, i.e. cruising date, itinerary, number of participants, received amount, inclusions and any other extras.

PAYMENT METHOD

E-commerce

The Client herself/himself can proceed to the payment by charging her/his credit card. Subsequently, the Client shall receive a notification from the automatic Bank System for her/his transaction.
All card payments are processed through Eurobank’s e-Commerce electronic payment platform and uses TLS 1.2 encryption with Secure Sockets Layer (SSL) encryption protocol. Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.

BOOKING CONFIRMATION

Once the payment is made, the reservation is confirmed. Subsequently the Client shall receive an e-mail confirming the payment made and the details of the reservation made.

SPECIAL CONDITIONS

  • If you are pregnant, consult with your obstetrician prior booking.
  • Please let us know if you have any medical condition, that may hinder with your choice.
  • Please let us know, if you have difficulties in swimming.

CANCELLATION POLICY

Should the Client cancel her/his reservation, whatever the reasons may be, the Client shall be liable to inform the Company in written per e-mail about the cancellation without delay. If no notice of cancellation is received, then the Client will be subject to the following Cancelation Policy.

If the cancellation is made 8 days or earlier to the scheduled reserved date, then the whole amount of the advance payment is refundable.

The Client shall be charged for the cancellation in the amount of:
-100% of the total rate if the reservation is cancelled within 7 prior to the reserved date. The same applies on non-shown up cases.
Should the cruise be cancelled due to restrictions of the Greek Port Authorities in reference to the departure, due to bad weather conditions, the Company shall be liable to suggest a different date. If such rescheduling is not in accordance with the Client’s schedule, the total amount received, will be refunded back to the Client. The Company is not responsible for any additional expenses or losses that may incur to the Client as a result of the cancelled booking, such as but not limited to, hotel fees, non-refundable transportation costs, loss of salary, time and enjoyment and all other expenses pertaining to the Client’s cruise.

All laws and restrictions of Greek Port Authority are applicable to every yacht’s category in reference to the departure according to the weather conditions.

MODIFICATION OF THE BOOKING DATE

The Client may request a change in the scheduled date of an activity, if such modification is possible (this will be activity-dependent). This can be done through the Company’s service, by emailing at reservations@glassbottom.gr.
If the modification request is accepted by the Company, a new reservation summary will be issued and sent out to the Client. However, the Company is not obliged to accept changes in dates or timing. If the modification request is refused, your request will be treated as a cancellation as per the above policy.

ITINERARY

The itinerary is subject to adjustments in accordance to the weather conditions. Such adjustments shall not change neither the duration of the cruise nor the services provided on board. The Captain is entitled to decide such adjustments after evaluating the weather conditions, aiming to offer the most comfortable and enjoyable cruise to the guests on board.

FORCE MAJEURE

The Company is not liable for failure to perform its obligations, if such failure is as a result of Force Majeure, which are considered as Acts of God, including changes in weather, earthquake, fire, flood, storm, hurricane or other natural disaster; or non-natural disasters including war, invasion, foreign hostilities, civil war, revolution, terrorist activities and government sanction. In such cases, the Company shall only refund to the Client the total received amount and shall not be liable for any additional compensation.

INSURANCE

Discovery Glassbottom Yacht is insured in accordance to industry standards. The insurance does not cover damages of personal property of the Client and property brought to the Yacht. Additionally, it does not cover any damage made either by Client’s lack of diligence or caused intentionally.

INAPPROPRIATE BEHAVIOR

The decisions of the Captain operating the Yacht will be final especially on matters related to the safety and peaceful enjoyment of all Clients on the cruise. By booking with us, the Client agrees to abide at all times to the authority of the Captain and not to undermine him or create mutinous conditions. If in the opinion of the Captain, the Client’s behavior is disrupting the peaceable enjoyment of the cruise or causing danger, distress, or annoyance to Crew or to Captain and/or other guests; such as but not limited to, excessive alcohol consumption, noisy or argumentative or abusive behavior or political, sexual, religious and racial slurs, the Company may ask for the disembarkation of the Client, who will not be entitled to any refund nor contribution to costs incurred resulting from such termination. The Client must at all times strictly comply with the local laws, customs and regulations of the country being visited. Should the Client commit any illegal offense when on cruise, the Company may terminate the cruise and the Client will not be entitled to any refund nor contribution to costs incurred resulting from such termination.

USE OF PHOTOGRAPHY FOR PROMOTIONAL USE

During the course of a Client’s cruise, photos or videos may be taken by Clients and/or the Company. Photos or videos, taken by or sent to the Company may contain images of Clients that can be used by the Company on a lifetime royalty free basis under the condition of the verbal agreement of the Client. Such images and videos will be used specifically for the purpose of marketing and advertising Discovery Glassbottom Yacht.

JURISDICTION

All parties will strive to resolve any dispute in a peaceful manner.
If the parties are not able to reach an agreement among them, the Court in Piraeus, Greece has the jurisdiction over their dispute.

Water Sports & Activities at Water Action School

BOOKING PROCEDURE

In order to make a reservation for a water activity at Water Actions School, you may proceed by making and online booking through our web-site www.glassbottom.gr .
From Client’s side, the booking intention is confirmed, when payment is paid by the Client or the Client’s representative.
From the Company’s side the booking is confirmed when full amount of the payment lands on its account. Subsequently, the Company shall confirm via e-mail the reservation and forward to the Client all the details of the reservation, i.e. water activity, number of participants, received amount. PAYMENT METHOD

E-commerce

The Client herself/himself can proceed to the payment by charging her/his credit card. Subsequently, the Client shall receive a notification from the automatic Bank System for her/his transaction.
All card payments are processed through Eurobank’s e-Commerce electronic payment platform and uses TLS 1.2 encryption with Secure Sockets Layer (SSL) encryption protocol. Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.

BOOKING CONFIRMATION

Once the payment is made, the reservation is confirmed. Subsequently the Client shall receive an e-mail confirming the payment made and the details of the reservation made.

SPECIAL CONDITIONS

  • If you are pregnant, consult with your obstetrician prior booking for any water sport.
  • Please let us know if you have any medical condition, that may hinder with your choice of water sport.
  • Please let us know, if you have difficulties in swimming.

CANCELLATION BY THE CLIENT

The Company has the following cancellation policy:

  • Cancellation after 7 days or more prior to the agreed activity starting date:
    The Client is automatically reimbursed for the full activity price.
  • Cancellation between 48 hours and 7 days prior to the agreed activity starting date:
    The Client is entitled to a 50% reimbursement.
  • Cancellation 48 hours or later is what we call last – minute cancellation
    No reimbursements will be effected.

MODIFICATION OF THE BOOKING

The Client may request a change in the scheduled date of an activity, if such modification is possible (this will be activity-dependent). This can be done through the Company’s service, by emailing at reservations@glassbottom.gr.

If the modification request is accepted by the Company, a new reservation summary will be issued and sent out to the Client. However, the Company is not obliged to accept changes in dates or timing. If the modification request is refused, your request will be treated as a cancellation as per the above policy.

CANCELLATION BY THE COMPANY

The Company may only cancel an activity, if circumstances beyond his control make the activity performance impossible or dangerous, such as poor weather conditions and force majeure. In such cases, you will be fully reimbursed.

In case of bad weather conditions or other last-minutes factors, the company may also propose to reschedule the activity. It’s up to the Client to accept or refuse such changes. If the Client cannot attend the new proposed date, she/he will be entitled to full reimbursement.

PERSONAL DATA PROTECTION

The visitor’s / user’s personal data administration and protection of the services of www.glassbottom.gr complies to the terms of the present section as well as to the relevant provisions of Greek Law (L. 2472/1997) on individual’s protection on the personal data protection as it has been supplemented by the decrees of the President of the Personal Data Protection Committee, the Decree-laws 207/1998 and 79/2000 as well as article 8 of L. 2819/2000) and the European law (directives 95/46/EC and 97/66/EC). The present terms are formulated taking under consideration both the rapid technological progress, and especially of Internet, and the already existing – although not fully developed – network of regulations concerning these issues. Within this framework, any relevant regulation will fall into the scope of the present section. In any case www.glassbottom.gr reserves the right to change the personal data protection terms, after informing the visitors/ users and within the already existing or eventual legal framework. In case a visitor / user does not agree with the personal data protection terms provided for in the present section, should not use the services provided by www.glassbottom.gr .

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